Q. WILL ECOSENSE WORK WITH MY A/C? The 4000+, XL and the Pro are all universally compatible with any A/C that can be controlled with a remote controller. The 2000 is compatible with approx. 95% of all A/C’s that use a remote controller.   Q. CAN I PAIR THE DOOR/WINDOW SENSORS WITH MY ECOSENSE 2000 UNIT? No. The door / window sensors and Auxiliary PIR Room Sensors are only compatible with Ecosense Pro, 4000+ & 5000.   Q. HOW DO I TEST COMPATIBILITY WITH THE 2000? Look at the screen of the A/C remote, if the function symbols disappear when you switch the A/C off, then the A/C is compatible with Ecosense. Details of other compatibility tests can be found on the web site.   Q. WILL ECOSENSE SWITCH THE A/C ON? Under certain circumstances the Ecosense 2000 can be configured to switch the AC On as well as Off. The Pro can also be configured using schedules to switch the AC On and or Off when control is not available to the user.   Q. CAN ECOSENSE CONTROL THE A/C IF THE DOORS OR WINDOWS ARE LEFT OPEN? The Ecosense 4000+, XL, 5000, and the Pro are compatible with wireless RF door and window sensors. All accessories have a battery life in excess of two years.   Q. CAN THE GUESTS USE THE A/C AT NIGHT WHEN THEY GO TO BED? Ecosense can control the A/C as much or as little as you require. For example, you would not want the A/C in the lounge to be able to run at any time when the room is unoccupied. Conversely, in the bedrooms you can choose to allow the guest to have partial or full use of the A/C through the night. Ecosense is designed to allow you to customise the settings to suit your property’s & client’s individual requirements.   Q. HOW MUCH MONEY WILL ECOSENSE SAVE ME? The cost of running A/C is made up of a number of variables i.e. the size and type of AC, positioning and design of room, the local tariff rate, how the AC is used etc. What can be said is that on average, Ecosense will reduce the “use” of your A/C by between 50 to 80% If you consider the hours in a day that you would spend in a holiday rental bedroom, then deduct that figure from 24, the answer is the likely number of hours the A/C could be running when the room is unoccupied. Another consideration is the reduced wear and tear on equipment that was designed for domestic use. Our engineers estimate that the life expectancy should be increased by 30 to 50% and the downtime for servicing reduced. Most importantly, reducing the amount of time the A/C runs at full capacity will help to reduce the well documented DRIPPING CONDENSATION problem !!!   Q. IS IT POSSIBLE FOR MY CLIENTS TO DISABLE ECOSENSE? The Ecosense 4000+ is completely tamper proof; the renter would need to remove the A/C casing, find the IR transmitter and disconnect it.   Q. HOW LONG DOES THE ECOSENSE GUARANTEE LAST? All Ecosense products carry a two-year guarantee from the date of purchase.   Q. IS THE ECOSENSE 4000+ EASY TO FIT, OR DO I NEED TO EMPLOY AN ELECTRICIAN? All Ecosense products are designed to be installed by a competent DIY’er. However, if at all unsure, employ the services of an A/C maintenance / installer and not an electrician   Q. I WANT TO USE THIS PRODUCT IN MY PROPERTY ABROAD; HOW CAN I GET HELP IF I NEED IT? Customer service is our number one priority. Ecosense Ltd. guarantee a response within four hours of initial contact for all enquires worldwide. We offer a comprehensive range of customer support options, including WhatsApp, internet live chat, technical support via Teams, and email. Ecosense do not use premium rate phone numbers and, where possible, offer contact services that are free to use from abroad.   Q. DO I NEED TO INSTALL AN ECOSENSE FOR EVERY / INDIVIDUAL AC UNIT? Yes.   Q. DO I NEED AN ECOSENSE DEVICE AND AN ECOREMOTE PLUS TO WORK TOGETHER? The EcoRemote Plus can operate independently of all other Ecosense products. The 4000XL and the Pro require the use of our Eco-Remote as being integral to the systems and their operation. The EcoRemote Plus controls how the A/C is used, providing additional energy saving programmes.   Q. WE GET A LOT OF POWER CUTS, HOW WILL THIS EFFECT ECOSENSE? The simple answer is not at all. Ecosense products utilise a technology called “rolling default”. When the power is reinstated, Ecosense will simply go back to working as before. The same can be said for changing the batteries on the Door / Window Sensors, PIR Room-Sensors, Ecosense 2000 and the EcoRemote Plus.   Q. WILL ECOSENSE AFFECT MY A/C WARRANTY? No, there is no interface or connectivity with the internal wiring or communication protocols of the AC. Ecosense only connects to the power supply that feeds the A/C with power.   Q. WHAT HAPPENS IF I HAVE FAMILY OR FRIENDS USING THE PROPERTY? Our advice would be to leave Ecosense as it is, family and friend are often the worst abusers of AC! If, however you are feeling generous, you can simply unlock Ecosense device(s) and temporarily disable the controller. Using the Pro, you can simply & remotely disable or adjust the settings via the app from anywhere in the world.  
WILL ECOSENSE WORK WITH MY A/C?

The 4000+, XL and the Pro are all universally compatible with any A/C that can be controlled with a remote controller. The 2000 is compatible with approx. 95% of all A/C’s that use a remote controller.

No. The door / window sensors and Auxiliary PIR Room Sensors are only compatible with Ecosense Pro, 4000+ & 5000.

Look at the screen of the A/C remote, if the function symbols disappear when you switch the A/C off, then the A/C is compatible with Ecosense. Details of other compatibility tests can be found on the web site.

Under certain circumstances the Ecosense 2000 can be configured to switch the AC On as well as Off. The Pro can also be configured using schedules to switch the AC On and or Off when control is not available to the user.

The Ecosense 4000+, XL, 5000, and the Pro are compatible with wireless RF door and window sensors. All accessories have a battery life in excess of two years.

Ecosense can control the A/C as much or as little as you require. For example, you would not want the A/C in the lounge to be able to run at any time when the room is unoccupied. Conversely, in the bedrooms you can choose to allow the guest to have partial or full use of the A/C through the night. Ecosense is designed to allow you to customise the settings to suit your property’s & client’s individual requirements.

The cost of running A/C is made up of a number of variables i.e. the size and type of AC, positioning and design of room, the local tariff rate, how the AC is used etc. What can be said is that on average, Ecosense will reduce the “use” of your A/C by between 50 to 80% If you consider the hours in a day that you would spend in a holiday rental bedroom, then deduct that figure from 24, the answer is the likely number of hours the A/C could be running when the room is unoccupied.
Another consideration is the reduced wear and tear on equipment that was designed for domestic use. Our engineers estimate that the life expectancy should be increased by 30 to 50% and the downtime for servicing reduced. Most importantly, reducing the amount of time the A/C runs at full capacity will help to reduce the well documented DRIPPING CONDENSATION problem !!!

The Ecosense 4000+ is completely tamper proof; the renter would need to remove the A/C casing, find the IR transmitter and disconnect it.